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  • Home
  • Services
  • Team
  • Contact
  • Suzuki
  • Studio Policies
  • Animal Friends
  • Dulcet Guitar Duo
 
  • Home
  • Services
  • Team
  • Contact
  • Suzuki
  • Studio Policies
  • Animal Friends
  • Dulcet Guitar Duo

Studio Policies

Payment
-Invoices for the following month of lessons will be sent out the last Monday of current month. Payment is due by the first lesson of the month.
-Payment may be made in cash, checks payable to Pollock Music Lessons LLC, or electronically on Venmo through the username PollockMusicLessons.
Callouts
-Please be courteous and give as much warning as possible when calling out. This gives us the chance to rearrange other students if possible to fill the now empty slot.
-If whomever is taking lessons is sick, please call out. Mr. Pollock sees many other students during the week and we don't want to spread sickness throughout the studio.
Teacher Out
​​-There are times where Mr. Pollock will have to call out himself due to performances, competitions, festivals, or any number of reasons. Mr. Pollock will express the same courtesy to his students by giving them plenty of warning and offer a time for a makeup lesson. (See Make Up Lessons)
Cancelled /Rescheduled Lessons
-There are times where Mr. Pollock will have to call out himself due to performances, competitions, festivals, or any number of reasons. Mr. Pollock will express the same courtesy to his students by giving them plenty of warning and offer a time for a makeup lesson. (See Make Up Lessons)
-Lessons may also be cancelled due to extreme weather. Lessons will be rescheduled for an agreed upon date and time. 
Makeups
-If a student calls out they will be given an opportunity to make up their lesson.
-If the student does not come to the agreed make up lesson or cancels, the lesson will not be rescheduled again.
Changing Lesson Time
-If an arranged lesson time no longer works, speak to Mr. Pollock about your availability and a new time will be arranged.
-Times are often changed going into the summer months and then again back into the school year to accommodate everyone's summer schedule. If you'd like to change your time leading into the summer just let us know. Understand thought hat your old time is not held.
Referrals
-If you recommend Pollock Music Lessons to a friend or family member for lessons and they begin taking lessons, you will receive a $30 discount off a month of lessons.
-The discount will be applied once the referred students pays for a full month of lessons.
Quitting
-Please warn Mr. Pollock of any intentions of quitting. If there is something you are unhappy with please voice your concerns because they may be able to be addressed. 
-If you do decide to quit. The student must finish out the month of lessons that they have paid for. No refunds will be made for lessons that are missed during the last month.
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